I have worked with [them] for 10 years. They have always been prompt to take care of all our IT needs. Notifying us of problems before we were aware of them, containing and cleaning up viruses, and helping us find the most cost effective IT solutions. They have made it very easy to turn away other IT solicitors. There never been an issue they couldn’t troubleshoot or identify.
Lori Young
Sun Lakes Family Physicians
Very quick and cost effective services. Highly recommended!
Ann Peterson
Phoenix
MY METRICS, we were able to determine that the root cause of our performance issues were due to 20%-40% packet loss being experienced on our Internet connections feeding the branch offices. Using the alerts and reports generated from MY METRICS, we were able to get out of the problematic ISP carrier’s 3yr contract (of which we had only served about 1yr at that time), and MY WEBTEK got us lined up with a new ISP carrier that not only offered more bandwidth, but which saves us a total of $500/mo in carrier services fees. In the same contract for our new ISP Carrier, we also got a brand new $40,000 phone system, installed, without paying a single dollar out of packet. Since then, any issues that we’ve had have quickly been identified by MY METRICS, proving that it is worth every penny it costs to have it!!!
Andrew Wight
AV Dimensions Inc.
They always have excellent response times and support.
Nancy Labovitz
Mesa-Tempe Allergy Asthma Clinic